REFUND POLICY
Last Updated: February 2026
Business Name: Shadow & Scripture
Contact: thedivinedigestion@gmail.com
Location: Austin, Texas
This Refund Policy applies to all services, digital products, and offerings provided by Shadow & Scripture.
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1. Services (Writing, Creative Support, Consulting)
Payments for services are:
- due at the time of booking
- non‑refundable
This is because time, preparation, and creative labor begin immediately.
If a service includes a custom agreement, that agreement overrides this policy.
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2. Digital Products (Blog Posts, Guides, Downloads)
All digital products are:
- delivered instantly
- non‑refundable
Due to the nature of digital content, no refunds will be issued once the product is accessed or downloaded.
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3. Rescheduling (If Applicable)
If your service includes a scheduled session:
- you may request to reschedule with 24 hours’ notice
- missed sessions without notice are forfeited
No refunds are provided for missed or unused sessions.
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4. Cancellations by Shadow & Scripture
If we must cancel a service due to unforeseen circumstances:
- you will receive a full refund
or
- the option to reschedule at no additional cost
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5. Chargebacks
Initiating a chargeback without first contacting us is considered a breach of these terms.
We reserve the right to dispute chargebacks with documentation.
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6. Questions
If you have questions about this policy, email:
thedivinedigestion@gmail.com